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Cookie Notice

Last updated: 12 October 2025

Please read this cookie notice carefully as it contains important information on who we are and how we use cookies on our website and mobile application. This notice should be read together with our Privacy Policy, which describes how and why we collect, store, use and share your personal data generally, your rights in relation to your personal data, and how to contact us if you wish to learn more or make a request.

1. About This Notice

We respect the privacy of all our users and are committed to protecting personal data collected via minutes.co.ae ("Site") and its associated mobile applications (together, the "Services").

This Cookie Notice explains how we use cookies and similar technologies on our Services. References to "you", "your" or "user" refer to you as an individual (or legal entity, where applicable).

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and remember information about your visit — for example, preferences, login status, items in a shopping cart, or pages you visited.

Similar technologies may include web beacons (pixels), local storage, session storage, and device identifiers. These technologies may also collect or access data in similar ways to cookies.

3. How We Use Cookies

We use cookies and similar technologies to help run and improve our Services. Specifically, we use them for the following purposes:

Enable Authentication / Core Functionality

To allow you to log in, add items to your account or cart, manage your session, and access essential features of the Services.

Enhance User Experience

To remember preferences and settings (e.g. language, layout) so that your future visits are more efficient and tailored.

Improve Performance / Analytics

To analyze how users access and use our Services (e.g. most visited pages, error rates), so we can optimize performance and usability.

Personalization & Advertising

To provide customized content and advertisements based on your browsing behavior and interests, to measure ad performance, and to retarget visitors across websites.

Security & Fraud Prevention

To detect and prevent fraudulent or malicious behavior, protect user accounts, and maintain integrity of the Services.

4. Types of Cookies We Use

We use the following categories of cookies. Some are essential (i.e. strictly necessary) and others require your explicit consent:

Essential (Strictly Necessary) Cookies

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These cookies are essential for the basic functionality of our Services (for example, enabling login, security, session management). Because they are necessary, we place them without requiring your consent. Disabling these may impair or disable parts of the Services.

Examples:

  • • Cookies that allow you to sign in
  • • Cookies that help you add items to your cart

Performance / Analytics Cookies

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These cookies collect anonymous data about how users interact with our Services (e.g., which pages are visited, error messages). We require your consent to use these cookies.

Examples:

  • • Google Analytics or similar analytics cookies
  • • Error or monitoring tracking cookies

Functionality / Preference Cookies

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These cookies remember choices you make to allow more personalized experience. We require your consent to use these cookies.

Examples:

  • • Remembering your preferred language or currency
  • • Retaining your preferred delivery address
  • • Enabling a chat support widget

Advertising / Targeting Cookies

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These cookies are used to deliver relevant advertisements to you, track your browsing across sites, measure ad campaign performance, and retarget users. We require your consent to use them.

Examples:

  • • Cookies that personalize ads based on browsing history
  • • Third-party cookies from advertising networks

5. Third-Party Cookies

When using our Services, third-party providers may place cookies or use similar technologies on your device for analytics, advertising, or social features. These third parties manage their own cookies and tracking, and you should consult their respective privacy/cookie policies for details.

Common third-party services we may use:

  • • Google Analytics (for monitoring usage)
  • • Facebook Pixel (for ad conversion tracking)

6. Managing Cookies & Consent

6.1 How we obtain consent for cookies

  • On your first visit to the Site or app, we will present a cookie banner / consent prompt.
  • Until you provide consent, only essential cookies will be set.
  • We will record your cookie preferences (consent or refusal) to respect your choices on subsequent visits.

6.2 Withdrawing or changing consent

You may withdraw or modify your consent at any time by:

  • Adjusting your browser settings to block, delete, or disable cookies
  • Using opt-out tools offered by third parties (e.g. Google Analytics Opt-Out browser add-on)

Please note: Disabling or rejecting non-essential cookies may limit or disable certain features of the Services and degrade your user experience.

7. Changes to This Cookie Notice

We may update this Cookie Notice from time to time (for instance, if our cookie usage changes or privacy laws evolve). When we do:

  • We will update the "Last updated" date at the top
  • We may notify you of material changes (for example via a banner or notice)
  • Your continued use of the Services after any changes constitutes your acceptance of the updated Cookie Notice

We encourage you to review this notice periodically to stay informed about our use of cookies and related technologies.

8. Contact Us

If you have questions, concerns, or requests regarding cookies or this Notice, you can contact us at:

Minutes

Email: info@minutes.co.ae

Phone: 800-MINUTES (800-6468837)

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